1. Introduction
GentleDrive Herb School (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our website and services.
2. Information we collect
- Account data: name, email, and password (hashed) if you create an account.
- Transaction data: purchased courses, billing contact details (processed by payment providers).
- Support data: messages you send us via forms or email.
- Usage data: pages visited, device and browser information, and approximate location for analytics.
- Cookies and similar technologies: to remember preferences (e.g., theme), maintain sessions, and measure site performance.
3. How we use information
- Provide, personalize, and improve courses and support.
- Process orders and communicate about payments and access.
- Respond to questions and provide customer care.
- Analyze usage to enhance content and accessibility.
- Protect against fraud, security issues, and misuse.
4. Legal bases for processing
Depending on your location, we rely on consent, contract necessity, legitimate interests (to maintain and improve our services), and legal obligations.
5. Sharing of information
We share information with service providers who help us operate the website (hosting, analytics, payment processing). These providers are bound by confidentiality and security obligations. We may disclose information to comply with law or enforce agreements.
6. Cookies
We use essential cookies for core functionality and optional cookies for preferences and analytics. You can manage cookies in your browser. Our footer includes a cookie consent control for optional cookies.
7. Data retention
We keep personal data only as long as necessary for the purposes described in this Policy, including legal and accounting requirements.
8. Your rights
- Access a copy of your personal data.
- Request correction or deletion.
- Object to processing or restrict processing in certain cases.
- Withdraw consent where processing is based on consent.
To exercise rights, contact: [email protected]
9. Security
We use reasonable administrative, technical, and physical safeguards to protect information. No system is perfectly secure; please use strong, unique passwords and keep them confidential.
10. International transfers
We may process and store information in countries other than your own. We take steps to protect your information in accordance with this Policy and applicable law.
11. Children’s privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from children.
12. Changes to this policy
We may update this Policy from time to time. Material changes will be indicated by updating the “Last updated” date below.
Last updated: 2026-06-01
13. Contact
Email: [email protected] • Phone: +1 (415) 555-0198